The short version
We collect the minimum data we need to run the site. We do not sell your data to third parties, ever. We do not use your data to build advertising profiles. When we use analytics, we use privacy-respecting tools with data minimization. You can request access to your data or deletion at any time.
What we collect
When you browse the site
- Standard server logs (IP address, browser, timestamp, requested URL) for security and abuse prevention. Deleted after 30 days.
- Anonymous analytics (page views, referrer, general geographic region, device type) via privacy-respecting analytics. No cross-site tracking, no advertising cookies.
When you use interactive features
- Contact form submissions: your name, email, message. Retained until we have resolved your inquiry, then archived for 12 months.
- Q&A submissions: your name (optional), email (for reply notification only), and question text. Question text may be published if you submit it publicly.
- Newsletter subscription: your email. Used only to send the newsletter; unsubscribe link in every email.
What we do not collect
- Advertising cookies
- Third-party tracking pixels (no Meta pixel, no Google Ads pixel, no ad-network cookies)
- Cross-site behavioral profiles
- Health information beyond what you voluntarily submit in a Q&A or contact message
How we use your data
- To operate the site: Server logs for security, analytics for content improvement.
- To respond to you: Contact form data to reply to your specific message.
- To send you communications you asked for: Newsletter emails if you subscribed.
How we do not use your data
- We do not sell it. Ever. To anyone.
- We do not use it to build advertising profiles or target ads.
- We do not share it with dental practices or insurance companies without your explicit consent.
- We do not analyze it for behavioral prediction or content personalization beyond your own site preferences.
Your rights
Regardless of where you live, you can:
- Request access to your data. We will send you a full copy of any data we hold about you within 30 days.
- Request deletion. We will delete your data within 30 days, except where we are required to retain it (e.g., published Q&A content may be retained anonymously).
- Correct inaccurate data. Contact us and we will fix it.
- Object to processing. If you do not want us processing your data for a specific reason, tell us.
- Data portability. We will provide your data in a machine-readable format on request.
To exercise any of these rights, email Admin@familydentistryclinic.com from the email address associated with your data.
Data retention
| Data type | Retention period |
|---|---|
| Server logs | 30 days |
| Contact form submissions | Until resolved + 12 months archived |
| Newsletter email addresses | Until you unsubscribe |
| Analytics (anonymized) | 26 months |
| Q&A submissions | Indefinitely (may be anonymized) |
Cookies
We use functional cookies only. Specifically:
- A session cookie for your dark/light theme preference
- A CSRF token cookie if you submit a form
- An analytics session cookie (privacy-respecting, no cross-site tracking)
We do not use advertising cookies, tracking pixels, or third-party session-replay tools. Our cookie banner respects your choice; declining non-essential cookies works and does not affect site functionality.
Third parties
We use a small number of third-party services to operate the site. Each is chosen with privacy in mind:
- Hosting: our web hosting provider, subject to their own privacy policy
- Analytics: a privacy-respecting analytics provider (not Google Analytics)
- Email: our transactional email provider for newsletter and form responses
No third-party ad networks, no data brokers, no marketing pixels.
Changes to this policy
If we make material changes to this policy, we will publish an update notice on our homepage for 30 days and email newsletter subscribers before the change takes effect. Non-material changes are noted in the revision date at the top of the page.
Contact
Privacy questions: Admin@familydentistryclinic.com. If you do not receive a response within 30 days, escalate to Admin@familydentistryclinic.com.